These general terms and conditions (hereinafter “GTC”) apply to all orders placed via the order form as well as to orders placed in in another form at Cooper Colors GmbH. Deviating conditions of the customer will only be recognized in the event of explicit written confirmation by Cooper Colors GmbH. The present provisions of the terms and conditions correspond to the current version. In the event of a change to these terms and conditions, the version published on the Internet at the time of the order applies.
2. Contractual partner
The owner of this website and contract partner for online orders is:
Cooper Colors GmbH
Johann-Steinböck.Str. 5, 2345 Brunn am Gebirge
Commercial register number 385221 b,
Commercial Register Court LG Wiener Neustadt
3. Conclusion of contract
The customer’s order constitutes a binding offer to conclude a purchase contract with Cooper Colors GmbH for the goods ordered. Orders can be placed on our website www.coopercolours.com or in writing (mail: firstname.lastname@example.org or fax: 0043 2236311260). The purchase contract is concluded when Cooper Colors GmbH either explicitly accepts the order or actually complies with it by sending the ordered goods within 14 days of the order being received by Cooper Colors GmbH. After this period, the customer is no longer bound to his offer to conclude a contract.
Cooper Colors GmbH only concludes contracts with fully legally competent natural persons or with legal persons domiciled or domiciled in Austria or Germany. Contracts are only concluded with customers from third countries after prior separate agreement.
The contract, order and business language is German.
4. Delivery / performance reservation for non-deliverable goods
Cooper Colors GmbH carries out orders without an unnecessary delay, at least within 30 days. The goods will only be dispatched after the customer has paid in advance. The goods are delivered at the cost and risk of the customer to the address specified by the customer. In the event of incomplete or unclear information provided by the customer, the customer bears all costs arising therefrom.
Cooper Colors GmbH is entitled to deliver the order in reasonable partial deliveries – this does not apply if the customer is a consumer.
Excess or short deliveries of up to 10% are considered approved.
If the ordered goods cannot be delivered within 30 days or are no longer available, Cooper Colors GmbH can declare the contract to be withdrawn, even if the contract has been confirmed beforehand. In the event of withdrawal, Cooper Colors GmbH will inform the customer immediately of the unavailability and will immediately refund any consideration already paid by the customer.
Your Cooper Colors order will be delivered to your door by a supplier. As a rule, our deliveries are made by DPD Direct Parcel Distribution Austria GmbH. We would like to point out that the conditions stated there apply to the deliveries (http://www.dpd.at/allgemeine-geschaeftsbedingungen.html). If, by way of exception, the delivery is carried out by another parcel delivery service, the respective delivery conditions apply.
We make every effort to process your order within 24 hours, so that your delivery within Austria within 3-4 working days and within Germany within 4